ChatGPT Prompts for Asking for a Customer Testimonial

Customer testimonials are one of the most effective ways to build trust, influence potential buyers, and showcase the real-world impact of your product or service. To collect great testimonials, you need to:

• Make it easy – Provide clear instructions on what to share
• Personalize the request – Tailor the ask to their experience
• Offer multiple formats – Written, video, or case study options
• Time it right – Ask when they’ve achieved a big success

With ChatGPT-powered prompts, you can craft compelling requests that encourage customers to share their success stories.

1. The Personalized Testimonial Request Email

ChatGPT Prompt:

Write a personalized testimonial request email for a happy customer, referencing their specific experience with [Your Product].

Example Email:

Subject: We’d Love to Share Your Story!

Hi [First Name],

It’s been amazing to see how [Your Company] has achieved [Specific Success] with [Your Product]! Your team’s results—like [Specific Metric]—are exactly why we do what we do.

We’d love to feature your experience in a short testimonial. If you’re open to it, just a few sentences on what you love about [Your Product] would be greatly appreciated!

You can reply here, or if you’d prefer, we can hop on a quick call to make it even easier. Let me know what works best for you!

Thanks again, and looking forward to hearing your thoughts.

Best,
[Your Name]
[Your Company]

2. The "Quick and Easy" Testimonial Request

ChatGPT Prompt:

Create a short and simple testimonial request email that makes it effortless for the customer to respond.

Example Email:

Subject: Quick Favor – Your Thoughts on [Your Product]?

Hi [First Name],

We love hearing how [Your Product] is helping customers like you, and we’d be thrilled if you could share a few quick words about your experience.

If you have a moment, could you answer this in just 1-2 sentences?

What’s been the biggest benefit of using [Your Product]?

You can simply reply to this email—no pressure, and we truly appreciate any feedback!

Best,
[Your Name]
[Your Company]

3. The Follow-Up Testimonial Request (After No Response)

ChatGPT Prompt:

Write a follow-up email for a customer who didn’t respond to an initial testimonial request.

Example Email:

Subject: A Quick Reminder – Would Love Your Feedback!

Hi [First Name],

I know you’re busy, but I wanted to follow up on my last email. We’d love to feature your success story with [Your Product], and it would mean a lot to hear your thoughts!

If you have just a couple of minutes, you can reply with a short sentence or two about what you love about [Your Product]. Or if you’d prefer, I can send over a simple template to make it even easier.

Thanks so much—I truly appreciate your time!

Best,
[Your Name]
[Your Company]

4. The Incentivized Testimonial Request

ChatGPT Prompt:

Write an email offering an incentive (discount, gift card, free upgrade) in exchange for a customer testimonial.

Example Email:

Subject: Share Your Experience & Get a Special Thank-You!

Hi [First Name],

We love hearing from our customers, and we’d love to get your feedback on [Your Product]! As a thank-you for sharing a short testimonial, we’re offering [Incentive: e.g., a $25 gift card, an exclusive discount, free feature access].

It’s super easy—just reply with a sentence or two about how [Your Product] has helped your business.

Let me know if you’re interested, and I’ll send over the details!

Thanks so much!

Best,
[Your Name]
[Your Company]

5. The LinkedIn Recommendation Request

ChatGPT Prompt:

Write a request asking a customer to leave a LinkedIn recommendation for [Your Company/Product].

Example Message:

Hi [First Name],

I’ve really enjoyed working with you and your team at [Company Name], and I’d love if you could share a quick LinkedIn recommendation about your experience with [Your Product].

If you’re open to it, just a few sentences on how [Your Product] has helped would be amazing. Here’s a direct link to leave a recommendation: [Insert Link].

Thanks so much—I truly appreciate it!

Best,
[Your Name]

6. The Video Testimonial Request

ChatGPT Prompt:

Write an email inviting a customer to record a short video testimonial about their experience with [Your Product].

Example Email:

Subject: Share Your Story on Video?

Hi [First Name],

We love hearing how [Your Product] has helped businesses like yours, and we’d love to feature your story in a short video testimonial!

It doesn’t have to be fancy—just a quick video sharing how [Your Product] has made a difference for your team. If you’re interested, we can provide a few simple questions to guide you, and we’d be happy to assist with recording if needed.

Would you be open to it? Let me know, and we can discuss the details!

Best,
[Your Name]
[Your Company]

7. The Social Media Testimonial Request

ChatGPT Prompt:

Create an email asking a customer to share their experience with [Your Product] on social media, tagging your company.

Example Email:

Subject: Share Your Success on Social Media!

Hi [First Name],

We love celebrating our customers' success, and we’d love for you to share your experience with [Your Product] on LinkedIn/Twitter! If you’ve seen great results, a quick post about your journey would mean a lot to us.

Feel free to tag us [@YourCompany] so we can engage with your post. If you need any help crafting it, we’d be happy to provide a few ideas!

Thanks so much—we appreciate your support!

Best,
[Your Name]
[Your Company]

Final Thoughts: How to Get More Customer Testimonials

• Make it personal – Reference their success and make it feel special
• Keep it easy – Offer a simple way to respond
• Time it right – Ask after a big win or successful milestone
• Provide different formats – Written, video, social media, reviews
• Follow up politely – Gentle reminders help boost response rates

Use these ChatGPT-powered prompts to create compelling testimonial requests that customers are happy to say "yes" to!