The DocketAI Platform

The DocketAI platform is designed to transform scattered go-to-market data into actionable sales knowledge that drives business outcomes.
Platform Architecture
The DocketAI platform is architected to provide superior sales knowledge structuring and activation by continuously learning from top-performing sellers and cleansing unified data from 100+ sources.
Sales Knowledge Lake™
DocketAI’s Sales Knowledge LakeTM is a centralized repository designed to ingest and organize vast volumes of sales-related structured and unstructured data, and process it through the Knowledge Graph and Active Learning components.
The Agentic Layer
The agentic layer is an abstraction for building AI agents that sit on top of the Sales Knowledge LakeTM.
How DocketAI’s RAG system works
DocketAI’s Retrieval-Augmented Generation (RAG) system employs a six-step process whenever a question is asked or a request is made to give you the most relevant, accurate response.
AI Sales Engineer Teammate
The AI Sales Engineer Teammate is one of DocketAI's agents that leverages the agentic layer. It offers six different capabilities to help your sales team increase sales efficiency by 33%.
Instant Sales
Answers
Accurate product and technical knowledge at your fingertips
Automated RFP Responses
200+ question responses in less than 3 minutes
Enterprise Doc Search & Sharing
Instant file discovery, sharing, and engagement analytics
Personalized Doc Generation
Tailored to buyer persona and deal context
In-Meeting
Assist
Real-time sales assistance on Zoom calls
The Impact
Designed to help you increase win rates and seller efficiency while decreasing sales cycle length.
33%
Increased Seller Efficiency
12%
Improvement in Win Rates
5%
Larger Deal Sizes
10%
Shortened Sales Cycles
95% +
Answer Accuracy
6hours/week
Time Saved Per Seller

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Frequently Asked Questions

How accurate is DocketAI?
DocketAI's models are trained for high precision, targeting 95%+ accuracy to provide instant, reliable responses to users around the clock.

We understand that maintaining credibility in sales calls is paramount, and AI, like humans, is not infallible. On the off chance DocketAI cannot find or reason a response, it will never guess or invent the answer – it will instead flag the question to a human SE who can answer the seller directly. This approach minimizes the risk of providing unverified information. Furthermore, all of DocketAI's responses are subject to human review, ensuring that the system is accountable and reliable. 

This ensures that the information is highly reliable and minimizes the chances of generating incorrect or misleading information.
Will my data be used to train DocketAI?
Rest assured, DocketAI will never use your data to train its models. We are deeply committed to protecting your data and adhere to stringent data privacy and security standards. Your data will not be used to train our LLMs or enhance other customers’ answers. 
 Does DocketAI replace sales engineers?
Replace would be the wrong term here. DocketAI is built to ‘augment’ SEs. SE time is expensive, so you shouldn’t involve them with unqualified prospects. DocketAI allows you to utilize your sales engineers when the time is right, ie., later stages and bigger deals, while allowing reps to handle early stages themselves with complete confidence.
How quickly can I get started with DocketAI?
DocketAI collects all your structured and unstructured sources of knowledge in a few hours. The onboarding process for DocketAI takes less than five hours and does not require extensive tagging or other administrative tasks. 
What common apps can I use DocketAI on?
You can use DocketAI on Slack, MS Teams, its web app, or Chrome extension
 How Secure is Docket?
​​Docket prioritizes the security and privacy of your data. We adhere to the highest global standards for data protection and ethical AI principles. Our platform is SOC 2 Type 1, SOC 2 Type 2, GDPR and ISO 27001 certified.
 What is your data retention policy?
Docket stores data securely and deletes it upon contract termination with the client.
How do you govern platform access?
Docket offers role-based access controls to restrict responses according to an organization's data access hierarchy, ensuring that data access is controlled correctly, especially in remote work environments.
 Where can I learn more about your security?
You can check out how Docket keeps your data secure here