‍Precision you can trust for your deals

Precision you can trust for your deals
Docket strives for the highest standard of precision and accuracy in all its responses. Our AI models are trained for high precision, targeting 95%+ accuracy and providing reliable product knowledge to sellers.
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Powered by Galaxy Architecture

Docket's multiple-model Galaxy Architecture employs dedicated AI models for retrieving, analyzing, and selecting answers. Galaxy excels in fetching answers from optimal sources, scrutinizing various knowledge repositories like Slack, Drive, Highspot, etc., and ultimately determining the most fitting response to deliver.
Accuracy, over creativity
Docket strives for the highest standard of precision and accuracy in all our responses. Our AI model is tailored for high precision, targeting nearly 95% accuracy.
Cloning tribal knowledge by shadowing
We ask for the most trusted sellers in your company, and everytime they have answered a question across channels, we weigh those answers higher. Thus making Docket a clone of your best sellers and becoming a launchpad to ramp up new sellers.
Analyzing implicit human-feedback
Implicit feedback is based on users actions. If users copy Docket’s response, it indicates a high value of the response. We gather implicit feedback by watching user interactions with the content, offering clues about its value and relevance.
Accounting for explicithuman-feedback
Explicit feedback for responses comes in from users checking the system's answers for accuracy, making changes to them, or directly showing approval or disapproval, like giving a thumbs up or down, as a clear signal of value.
Human-verified responses and pre-loaded sales scripts
If a human verifies a Docket response as it is or with minor edits, we save it as human-verified. This exact response will then be used for similar future questions, rather than creating a new one. It’s a great way to democratize sales scripts.

Don’t take our word for it. See it in action.

Don’t take our word for it. See it in action.
Book a demo