ChatGPT Prompt for Requesting a Testimonial via Email

A well-crafted testimonial request email helps you gather valuable feedback and social proof from satisfied customers. Testimonials build trust, enhance credibility, and influence potential buyers. Whether you need a review for your website, case studies, or marketing materials, an effective email should make the process easy and appealing for the customer.

What Makes a Testimonial Request Email Effective?

• Personal and appreciative tone
• Clear reason for the request
• Simple process for submission (link, short form, or guided questions)
• Optional incentive to encourage participation

With ChatGPT-powered prompts, you can create a compelling request that increases response rates and yields high-quality testimonials.

1. General Testimonial Request Email

ChatGPT Prompt:

Write a friendly and professional email requesting a testimonial from a satisfied customer. Express appreciation, explain the value of their feedback, and provide an easy way for them to share their thoughts.

Example Output:

Subject: We’d Love Your Feedback, [First Name]

Hi [First Name],

We appreciate your support and are thrilled to have you as a valued customer of [Your Company]. We would love to hear about your experience with [Your Product/Service] and how it has helped you.

If you have a moment, could you share a quick testimonial? Your feedback helps others make informed decisions and allows us to continue improving.

You can submit your thoughts here:

[Submit Testimonial]

If you prefer, simply reply to this email with a few sentences about your experience.

Thank you for your time and support!

Best,
[Your Name]
[Your Company]

2. Testimonial Request with Specific Questions

ChatGPT Prompt:

Create a testimonial request email that includes specific guiding questions to help the customer share meaningful feedback.

Example Output:

Subject: Quick Question About Your Experience

Hi [First Name],

We love hearing from our customers, and we’d appreciate a few words about your experience with [Your Product/Service]. To make it easy, here are a few quick questions:

• What challenge were you facing before using [Your Product]?
• How has [Your Product] helped solve this challenge?
• What results have you seen since using it?
• Would you recommend [Your Product] to others? If so, why?

You can reply to this email with your answers or submit your feedback here:

[Share Your Experience]

Your insights help others make informed decisions, and we truly appreciate your time!

Best,
[Your Name]
[Your Company]

3. Testimonial Request with an Incentive

ChatGPT Prompt:

Write a testimonial request email that offers a small incentive (discount, gift card, or entry into a giveaway) to encourage participation.

Example Output:

Subject: Share Your Experience – Get 10% Off Your Next Purchase

Hi [First Name],

Your feedback means the world to us, and we’d love to hear about your experience with [Your Product/Service]. As a thank you, we’re offering a 10% discount on your next purchase when you submit a testimonial.

It only takes a minute, and you can share your thoughts here:

[Submit Testimonial]

Once you’ve submitted your feedback, we’ll send you your exclusive discount code. Thank you for being part of the [Your Company] community!

Best,
[Your Name]
[Your Company]

4. Video Testimonial Request Email

ChatGPT Prompt:

Craft an email requesting a short video testimonial from a satisfied customer. Keep it warm and provide simple instructions for recording and submitting the video.

Example Output:

Subject: We’d Love a Short Video Testimonial from You

Hi [First Name],

We’ve loved working with you and would appreciate a short video testimonial about your experience with [Your Product/Service]. A quick 30-second video sharing your thoughts would mean a lot to us!

Here’s an easy way to record and upload your video:

[Upload Your Testimonial]

Not sure what to say? Here are some ideas:

• What made you choose [Your Product]?
• How has it improved your [business/life]?
• Would you recommend it to others?

Thank you for your time and support! Let us know if you have any questions.

Best,
[Your Name]
[Your Company]

5. Follow-Up Testimonial Request

ChatGPT Prompt:

Write a follow-up email to a customer who didn’t respond to the initial testimonial request. Keep it polite and offer an easy way for them to share their feedback.

Example Output:

Subject: Quick Follow-Up – Your Feedback Matters

Hi [First Name],

I just wanted to follow up on my last email. We’d still love to hear about your experience with [Your Product/Service]. Your feedback helps others and allows us to improve what we offer.

If you have a moment, you can quickly share your thoughts here:

[Share Your Experience]

Or, feel free to reply to this email with a few sentences. Thanks again for your time—we truly appreciate it!

Best,
[Your Name]
[Your Company]

Final Thoughts: How to Request a Testimonial Effectively

• Personalize the message with the customer’s name and reference their experience
• Keep the request short and easy to complete
• Provide a direct link or simple instructions for submission
• Offer an optional incentive to increase participation
• Follow up if they don’t respond the first time

Looking to collect more customer testimonials? Use these ChatGPT-powered prompts that encourage engagement and build trust.